Membership

A point for every pound.

Five tiers, earned rather than bought. One point for every Egyptian pound you pay us, VAT included. Points do not expire and are never quietly recounted — the only way to lose a rung is to buy nothing for a year. Nothing to join and nothing to renew.

The tiers

Bronze to Private Client.

Each tier keeps everything below it. Discounts are taken off at checkout; there is no code to remember and nothing to present.

Bronze

From your first order

Nothing to join. It starts the moment you do.

  • One point for every poundCounted on what you pay, VAT included. Points do not expire.
  • The private saleEntry to the members' sale, after a first order.
  • Birthday rewardA discount three weeks before the day, if we have the date.

Silver

Unlocked at 75,000 points

75,000 more than Bronze

The house opens a little further.

  • 5% on every orderTaken off at checkout. There is no code to remember.
  • Two orders delivered freeAnywhere we ship, within the membership year.
  • Welcome rewardIssued once, on reaching Silver.

Gold

Unlocked at 175,000 points

100,000 more than Silver

First sight of what is coming, and a hand on the workshop door.

  • 8% on every orderTaken off at checkout.
  • Four orders delivered freeWithin the membership year.
  • Early accessNew pieces and collaborations before they are listed.
  • Welcome rewardIssued once, on reaching Gold.

Platinum

Unlocked at 425,000 points

250,000 more than Gold

Delivery stops being a question.

  • 12% on every orderTaken off at checkout.
  • Every order delivered freeFor the whole membership year.
  • Early accessNew pieces and collaborations before they are listed.
  • Priority careA named person, and answers the same day.

Private Client

Unlocked at 925,000 points

500,000 more than Platinum

The house works to your brief.

  • 15% on every orderTaken off at checkout.
  • Every order delivered freeFor the whole membership year.
  • CommissionsPieces made to your specification, with the workshop.
  • Private viewingsCollections shown before they are shown to anybody else.
  • Priority careA named person, and answers the same day.

How it is counted

One point, one pound.

You earn one point for every Egyptian pound you pay us, VAT included, counted when the payment goes through. A refund takes its points back.

Points do not expire and they are never recalculated. They rise as you buy and they stay where they are between orders.

Twelve months with no order at all costs one tier — one, not the ladder — and the balance is set to the entry of the tier you land on. Buy anything and the year starts again.

Sign in to see where you stand and when the year turns. We will not write to you about it unless you have asked us to.

Tiers, thresholds and what each one carries can change. What you have already been given does not.